Gardens & Orders
What are succulent plants?
Succulents are plants that store water in their leaves. Native to desert climates, they don’t need much water to thrive and they don’t like humidity. When they do need a drink, they rely on the water stored in their leaves, allowing them to sustain themselves even during a drought! That’s why they are so easy to care for, even if you forgot to water them for a couple of weeks, they will still thrive!
Can I choose the succulent plants I want for my garden?
We offer a variety of succulent combinations in various garden sizes for you to choose from. Please explore our collections and the gardens in each. Due to market availability, you will not be able to choose the succulent plants for your garden. Please advise, live plants may have slight variations in color, texture and size from our online images. But rest assured, we hand-plant our gardens to order, and make every effort for you to receive high quality, in-season plants.
Can I recycle my packaging?
How can I customize my garden?
What can I expect in my order?
Your order is packed with care to ensure it arrives as intended. As many of our packages are sent as gifts, we do not include pricing in any of our orders. Each order includes the selected garden(s) which will arrive with a water dropper, and a packing slip that includes a personal gift note (optional).
What should I do when I receive my garden?
When your garden arrives, carefully open the box as soon as you can. The plants might need a slight brush-off, as soil may shift in transit. Using the water dropper (included in the garden), water your plants upon receiving. For comprehensive care instructions, please refer to our Care Guide.
Do I need to take out the plants from the gift box?
No, our self-sustaining gift box that your succulents are planted in, is uniquely designed to serve as a planter for your succulents to thrive in. There is no need to transfer the plants unless they outgrow the box. At that point we suggest you repot the succulents in a container with drainage holes. Please refer to our Care Guide for further details on how to transfer your succulents.
Shipping Information
Same day and next day hand delivery
For Same day delivery, select the correct delivery date on the cart page and choose 'Hand Delivery' in the 'Delivery Method' page while checking out. Same day orders must be placed before 11:00 am PST. Any orders received after 11:00 am will be delivered the next day.
What is the shipping method and timing for nationwide shipping and holiday orders?
We ship orders nationwide Monday - Friday. We offer 1 - 3 business day shipping via USPS. Orders are usually processed and shipped within 1 - 2 business days, and we make every effort to ship orders same day.
What if I ship to an area with cold weather?
If shipping to cold weather areas (temperature below 40°F) we strongly suggest adding a heat pack to your purchase, to ensure that the plants don’t freeze in transit. Shipping is at your own risk.
Contact
How I can contact you?
Visit the 'CONTACT US' page at the footer of our website, then use form to submit any questions or feedback. We look forward to hearing from you.

